Privacy Policy for Wenlinco

Last updated: August 24, 2025

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service. It also informs You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation
The words with initial letters capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions
For the purposes of this Privacy Policy:

• Account means a unique account created for You to access our Service or parts of our Service.
• Affiliate means an entity that controls, is controlled by, or is under common control with a party.
• Company (referred to as either “the Company”, “We”, “Us” or “Our”) refers to Wenlinco.
• Cookies are small files placed on Your device by a website.
• Country refers to South Africa.
• Device means any device that can access the Service such as a computer, cellphone, or tablet.
• Personal Data is any information that relates to an identified or identifiable individual.
• Service refers to the Website.
• Service Provider means any person or company processing the data on behalf of the Company.
• Usage Data refers to data collected automatically during the use of the Service.
• Website refers to Wenlinco, accessible at https://wenlinco.com.
• You means the individual accessing or using the Service, or the company/organization on whose behalf the Service is being used.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data
While using Our Service, We may ask You to provide information such as:

• Email address
• First name and last name
• Phone number
• Usage Data

Usage Data
Automatically collected, including IP address, browser type, version, device identifiers, pages visited, and diagnostic data.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity and store information. Cookies may be “Persistent” or “Session” based. You can control Cookie settings in your browser.

Types of cookies we use include:

• Essential Cookies (for login and security)
• Acceptance Cookies (for cookie consent)
• Functionality Cookies (to remember your preferences)

Use of Your Personal Data

The Company may use Personal Data for purposes such as:

• To provide and maintain our Service.
• To manage Your Account.
• For performance of a contract.
• To contact You.
• To provide You with offers, updates, and promotions.
• To manage Your requests.
• For business transfers, affiliates, or service providers.
• For analysis and service improvements.

Retention of Data

We retain Personal Data only as long as necessary to comply with legal obligations, resolve disputes, and enforce agreements.

Transfer of Data

Your information may be transferred and maintained outside your region. We ensure security measures are applied during such transfers.

Delete Your Data

You may request deletion or correction of your Personal Data by contacting Us. Certain data may be retained if legally required.

Disclosure of Your Data

• Business Transactions: Data may be transferred in case of a merger, acquisition, or sale.
• Legal Obligations: We may disclose data if required by law.
• Protection: To safeguard users, enforce policies, or protect against liability.

Security of Your Data

We use commercially acceptable means to protect data, but no method of storage/transmission is 100% secure.

Children’s Privacy

We do not knowingly collect data from children under 13. If a child’s data is found, it will be deleted.

Links to Other Websites

Our Service may link to third-party sites. We are not responsible for their policies.

Refund Policy – Terms & Conditions

At Wenlinco, we strive to provide high-quality digital products and services. Please read our refund policy carefully:

1. Digital Products
   • Due to the nature of digital products (e.g., websites, templates, software, or digital content), all sales are final and non-refundable once the product has been delivered or downloaded.
2. Services
   • Refunds may be granted only if the service has not yet commenced.
   • If work has already started, partial refunds may be considered based on the percentage of work completed.
3. Subscription Services
   • Subscriptions can be canceled at any time, but refunds will not be issued for the current billing cycle.
4. Errors and Technical Issues
   • If you experience technical issues caused by us that prevent the proper use of our services, please contact support within 7 days of purchase. If we cannot resolve the issue, a full or partial refund may be issued.
5. Disputed Transactions
   • If you believe a payment was made in error, you must contact us within 5 business days of the transaction to request a review.
6. Contact for Refunds
   • Refund requests must be submitted in writing to: [email protected]

By using our services, you acknowledge and agree to this refund policy.

Changes to this Policy

We may update this Privacy and Refund Policy periodically. Updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or Refund Policy, you can contact us:

• Email: [email protected]
• Website: https://wenlinco.com/contact/
• Phone: +27 79-458-4983